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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please click here for complete details regarding our return policy.
When will my order ship?
  After placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order.

Shipping:
We ship out all of our orders out via USPS Mail and ship out orders within 1 business day.

U.S Shipments:
  • Priority Mail- Fast and affordable delivery. Reaches destination within 2-3 business days. Delivery Confirmation provided.

  • Express Mail- Speediest service. Express Mail delivers your packages overnight to most locations guaranteed. Tracking information provided.
International Shipments:
  •  First Class International Mail- The most economical way to send packages international. Delivery times vary per  destination. On average 7-14 business days for delivery. No tracking numbers available.

  •  USPS Priority Mail- Reliable and economical way to send packages international. Delivery time is estimated between    6-10 business days. No tracking numbers provided.

  •  USPS Express Mail- Provides fast, reliable service. Delivery is guaranteed to most destinations within 3-5 business days.  Tracking information is provided.




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